FROMIS_ 9 - FROM OUR MEMENTO BOX (PRE-ORDER)
Little scratches or damage in the outside of the box are not eligible for exchange or return.
The box is only to protect the items inside of it. In case a photocard or something inside is missing or there is something damaged inside we ask for an unboxing video to notify our supplier and do something about it. (For more information about our policies, please visit our Return policy)